With Sariba Customer Excellence you get access to experienced consultants who know both SAP HCM and SAP SuccessFactors We help you when you have questions, experience errors, or want to develop the solution further.
One HR - and payroll system should support the organization every single day. But needs change, new questions arise and sometimes the solution doesn't work quite as it should.
With Sariba Customer Excellence, you get access to experienced consultants who know both the systems and the processes around them. We help you resolve issues, answer questions, and further develop the solution as your needs change.
We get to know you and your solution. This makes it easier for us to provide good advice, follow up on what's important, and help you get the most out of your investment.
You get a fixed Customer Success Manager who gets to know you, your solution and your needs. This provides better continuity, closer follow-up and advice that is based on what is important to you.
With us you get access to experienced consultants with expertise in both SAP HCM and SAP SuccessFactors We combine knowledge of local needs and regulations with a broad international expertise environment.
We don't just help you when something doesn't work. When your needs change or you want to get more out of the solution, we contribute with advice, adaptations and further development.
The support staff at Sariba are very personable, and I feel like part of a team when we work together. They are smart and skilled, and provide quick feedback and status updates, even when issues are escalated to SAP ".
Bertel O. Steen
Sariba has been our support provider within SAP HR for more than 15 years and we have a very good cooperation.
In addition, Sariba has delivered pension reporting, SAP Travel, Digital Personnel Files, and sick leave follow-up through Sariba Care; these are tools and solutions that work brilliantly for us.
Mills AS
There's a lot to consider when finding a support provider that suits your needs. We've compiled the questions and points we think are most important to consider.
Use the checklist as support when considering different options.
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