Do you want to measure the heart rate of your organization? A well-conducted employee and management survey allows you to do just that. Before you get started, there are several things to consider to make sure the survey gives you the information you're looking for.
We recommend that you ask yourself the following four questions before starting the survey:
1) What do I want to achieve by carrying out the survey?
2) How are the surveys to be carried out and followed up?
3) Do I have the necessary skills to carry out an investigation?
4) Do I have the IT support tools I need?
Conducting employee and management surveys
In order to conduct a good survey, it is important that you ask the right questions, that they are asked in the right way. You must also have a good tool, both to receive answers, but also to analyze these so that you can initiate the right measures, quickly.
Asking the right questions requires experience. It is therefore important that you take a look at your own organization and see if you have the experience needed to do just that. If you do not have it, it may be a good idea to enter into a collaboration with advisers who have exactly this competence.
We at Sariba have for many years conducted employee and management surveys in both the public and private sectors. Our experience shows that you get the most value by conducting surveys when the results are used as a tool for dialogue, and when the predefined goals are increased quality and improvement.
It is important that the questions in the survey are perceived as relevant and that the survey tool is easy to use on a digital surface such as a PC, mobile or tablet. It is also important that the recipients feel that the survey has a specific purpose, and that they add some form of value to the company when they respond to it. When you quickly initiate concrete measures based on the results of the surveys, your employees experience exactly this.
Do your surveys have clear goals?
Too many companies, which carry out employee and management surveys, carry these out without clear goals. This means that both managers and employees are relatively indifferent to the follow-up of the surveys and to the measures that are initiated. When this happens, the results of the surveys will provide little value to your organization. In order for you to get the most out of a survey, the commitment must start with the management. Management must demand both progress and results. They must also monitor developments, have a clear and distinct reporting and follow-up structure, and look up the results towards other business goals.
When employee and management surveys are conducted, it is easy to have all the focus on method, and on conducting the survey in the most efficient way possible. We at Sariba instead focus on the entire life cycle of the survey. This starts with the planning and ends with us asking the participants if they saw that their answer led to concrete measures. When we work, we start with the end of the survey. Here we imagine that employees and managers answer the question "Did you see concrete results based on the input you gave in the last survey?"
We obviously want a positive answer to this question. To achieve this, we work with you to develop an effective and realistic plan. This plan must contain concrete measures that must be implemented for us, together, to get exactly there. Changes that improve the employee experience are the goal of the survey, not the survey itself.
A research-based solution for employee and management surveys
Our solution is research-based and gives you valuable insight into how to interpret and follow up the results. We also guide you in how to implement and follow up measures based on the results, always focusing on the goal.
At Sariba's team, you will find consultants with extensive experience in the life cycle of employee and management surveys. We use a methodology that covers all phases of the project, which starts with preparations, goes on to implementation and ends with follow-up.
All our consultants are both trained in and skilled in communication. This provides extra value in all phases of your employee and management survey.
During our 20 years in the industry, we have visited a number of different tools for conducting employee and management surveys. When we advise our customers , we are committed to offering the best. We do this by offering the tool SAP Qualtircs, a user-friendly and flexible solution that can also be integrated directly with SAP SuccessFactors .
SAP Qualtrics an innovative solution for you
The benefits of using SAP Qualtircs are many. We have extracted what we believe is most important to you:
- You get an innovative user experience platform that engages your employees.
- Your managers are given the opportunity to initiate actions based on real-time insights.
- You get a world-class employee engagement solution, which assists your managers in developing their employees, by identifying strengths and revealing weaknesses
- We give you the opportunity to take employee engagement to a new level! Initiate measures based on data analysis, research and best practice.
- Take the pulse of your organization in all the important stages of an employee's life cycle, for example:
- When on- and offboarding
- When they return from parental leave
- In the event of a job change
- In case of absence
- You get access to expertise. We help you design and implement value-creating engagement in your organization
SAP Qualtircs is a fast-growing global player, with over 11,000 customers. This includes Danske Bank, Nordea, Tryg, Telenor, Storebrand, Wallenius Wilhelmsen and 1,800 universities and educational facilities including UiO, NTNU, BI, OsloMet and UiS.
Do you know what you want to achieve our you conduct surveys? Do you have a plan for implementation and follow-up? And do you have the right skills and the tools you need to carry out the survey in a smooth way?
When you have plans to conduct employee and management surveys, Sariba and SAP Qualtircs the choice you should make. Feel free to contact Steinar Sabbasen when you want a demo or more information.